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  • FAQ

OMAURA SKIN

We emulate conscious skincare. The skin is the largest organ of the body, absorbing anything we expose it to. Thus we find much importance in using pure and clean ingredients that are safe for the body and environment.

All of our product formulations are original to OMAURA SKIN. We carefully select the ingredients for each product and craft our own formulations to provide the best nutrients that deliver results. We have a passion to create more concentrated and effective products that are safe for the body and the environment. In addition, we also have our own unique manufacturing process to help keep the nutrients in tact.

We are proud to say that we are eco-conscious, which is why we chose glass over plastic with all of our product containers. We see glass as a better alternative for the environment and believe it helps preserve the integrity of our products.

No. We never test on animals. We are proud to say that we are certified through leapingbunny.org as being cruelty free.

All of our products are handcrafted with love in the United States.

All our products are packaged in glass containers to ensure the purity of the product while avoiding risk of interaction with plastic. This helps to maintain the vital plant-based nutrients and is better for the environment. Plastic is limited on the number of times it can be recycled where glass is infinite.

Products & Ingredients

We are proud supporters of organic ingredients. We source the highest quality ingredients with a strong emphasis on organic. While it's not always possible to source organic ingredients, most of our ingredients are organic as noted on our product labels.

All of our products are Vegan with the exception of one, which is our Bliss Magic Beauty Balm, as it contains a little beeswax.

All our products are 100% all-natural and free of chemicals. We DO NOT use any fragrances, synthetic preservatives, fillers, or any other harmful ingredients.

Our products are all-natural and due to our custom blends, they do not require any synthetic preservatives. The ingredients that we carefully select contain natural preservatives. Therefore, the shelf life of our products range between 12-24 months. To help preserve the product, keep them away from direct sunlight.

Our products are all-natural and we do not use any synthetic preservatives or fillers. Therefore, due to the nature of our products, melting and separation can occur but that will not hinder the quality of the product. If a product melts, simply place it in a cool place and it will return to its normal consistency.

A common question we get is around the difference between refined and unrefined in the ingredient description. Unrefined (also known as Virgin) is when the ingredient is cold pressed and minimally processed. They contain more nutrients and their original color, followed by a characteristic odor. Our organic refined products go through additional processing to remove the color and odor. However, because our products are organic, the processing is done without the use of harsh chemicals. This allows for a nice white color without the characteristic odor.

We are continuously thriving to extend and evolve our product line. Our products go through extensive testing and take time to develop. If you would like to stay updated, please subscribe to our newsletter.

Some of our products contain tree nut oils and nut butters, such as coconut oil, argan oil, shea butter and almond oil. If you are allergic to tree nuts, please review the product ingredients listed on our website and labels prior to purchasing. If you are unsure, please check with your physician prior to use.

We have received great feedback on our products and how they benefit skin ailments, such as psoriasis, eczema, acne, etc. Our products are not to serve as a medicine, therefore we do not make any medical claims with our products. Please review our testimonials for more details on how it's helped others.

We use essential oils to scent our products. We see them as a much healthier alternative to synthetic fragrances. We also value and appreciate the therapeutic elements that essential oils offer. In addition, we adhere to the recommended amount for a leave-on product, which is less than 2% dilution in our products.

Shipping, Payments, & Returns

All orders are shipped within 1-2 business days. After that, it depends on the shipping option that you chose. Most customers receive their orders within 5 business days.

Currently we are only shipping within the United States. However, we are working to expand. Also, we do offer free standard shipping within the contiguous United States on orders over $100.

Due to the nature of our products, we cannot accept returns as disclosed through our Return Policy. Depending on the circumstance, we may offer a replacement or shop credit. Please send us an email at info@omauraskin.com with any concerns so we can work with you on a resolution.

All online orders are secure. We accept Visa, MasterCard, American Express and Discover as methods of payment. Sales tax is required on orders shipped within Iowa at the local tax rate.